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Can AI Replace Therapy? An Honest Look at What It Can — and Can’t — Do

  • Writer: Jane Nevell
    Jane Nevell
  • Aug 7
  • 4 min read

The need for connection is real. What reaches back… isn’t.
The need for connection is real. What reaches back… isn’t.

We live in a time where you can ask a machine anything — day or night. Feeling anxious? Ask AI. Need perspective? Ask AI. Want to know why you keep overthinking, or why you feel like you're not enough? AI will respond within seconds — often in a calm, insightful, even caring tone.


It’s instant. It doesn’t judge. It can feel like support.

So… does that mean therapy is no longer needed?



Why AI Feels Safe — and Why That Matters

Let’s be honest — the appeal of AI makes sense.

It’s available 24/7. It won’t interrupt. It won’t misread you or give a raised eyebrow. You don’t have to feel exposed or vulnerable.


For some people, especially those who feel priced out of therapy or afraid to speak their truth out loud, AI can feel like a stepping stone — a way to feel seen without being seen. And I get that.


In fact, I’ve used it myself.



A Personal Reflection

It’s 11pm, and something has been stirred. Years ago, I might’ve picked up the phone and called a friend. But now, living a quieter life with just my partner and immediate family, I often process things alone.


If it’s something mild, I sit with it. But if it’s deeper — and I don’t feel like I can talk to my partner right then — I turn to ChatGPT.


I explain who I am, what I’m feeling, and ask for perspective. I get insight, clarity, and sometimes a kind of comfort. I sound out ideas too. In those moments, it’s like having a personal sounding board or late-night PA. And it helps.

But here’s the truth:


It helps because I know how to ask the right questions and give enough information. I don’t expect it to do the emotional heavy lifting for me — I use it to reflect, not to replace human connection.


But There Are Limits — and Risks

The more I’ve read — and the more people share their own experiences — the more I see both the power and the potential harm.


One woman shared that she uses AI because she can’t afford therapy and doesn’t feel safe enough to open up to a real person. Another described how comforting it felt to talk to a bot who wouldn’t judge her.


That makes sense. But it's not the full picture.


Recent studies have shown that AI can actually mirror and reinforce unhealthy beliefs, especially in people struggling with delusion, psychosis, or suicidal thoughts. It’s designed to affirm and engage — not to challenge, reframe, or sense when something isn’t right.

It may offer the illusion of safety, while silently deepening the spiral.



AI Is a Mirror — Therapy Is a Relationship

This is where the difference lies:

  • AI reflects what you say. Therapy hears what you don’t.

  • AI never disagrees. Therapy gently challenges.

  • AI can comfort. Therapy can heal.

A therapist doesn’t just respond to your words. They see your body language, your silences, your discomfort. They notice the subtle shift when you say, “I’m fine.” They sit with you in things a machine can’t touch.


And for those of us who’ve spent a lifetime people-pleasing, hiding, or staying silent… that kind of attunement is where real change begins.



What If You Don’t Want to Talk About It?

There are some things we may never want to say out loud — and that’s valid. Not every wound needs words.


That’s why I use EFT (Emotional Freedom Techniques) and Matrix Reimprinting in my work.

With these approaches, you can process deep emotional experiences without having to relive or explain them.


We work with emotions, body sensations, or even a single thought that holds charge. You can speak, or stay silent. You can name it, or not.


You don’t have to tell your story in order to heal it.

That’s something a human therapist trained in these tools can offer — and something AI, no matter how advanced, simply cannot replicate.



In Summary

AI can be a useful tool. It can offer perspective, clarity, even relief in the moment. But it is not therapy.


It cannot hold the complexity of your past. It cannot pick up on trauma responses. It cannot walk with you through the darker places. And it cannot provide the relational repair that happens when another human being says,“I’m here. I see you. You’re safe.”


If you’ve been turning to AI and still feel stuck, overwhelmed, or alone — maybe it’s time to try something human.


You don’t have to share your deepest secrets. You don’t even have to speak, if you don’t want to. There is another way.



Curious to explore it?

I work with women who are ready to reconnect with themselves — gently, safely, and without pressure to perform. If you're interested in how EFT and Matrix Reimprinting could support you, you’re welcome to get in touch or sign up to receive my free guide, 5 Steps to Reclaim Your True Self.


It’s not hopeless. You’re not stuck forever. The way you behave, the way you see yourself, the way you show up in the world — it can change. If you’re willing to go there — even just a little — things can begin to shift.

Sometimes all it takes is the courage to take a peek, to pause long enough to wonder: “What if there’s more to me than this?”


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